Privacy Policy

We collect information you provide directly, such as your name, email address, and any message content submitted through contact forms on this website. We do not request payment information, government identification numbers, or other sensitive categories of data through this site.

We may also collect limited technical information automatically, such as browser type, general device type, and pages visited, where analytics cookies are enabled with your consent as described in our Cookie Policy.

Information submitted through contact forms is used solely to respond to your inquiry, including scoping a potential infrastructure review and answering questions about our services. We do not use contact form submissions for automated marketing without separate, explicit consent.

Aggregate, non-identifying technical data collected through analytics cookies, where enabled, is used only to understand general usage patterns on the website, such as which pages are viewed most often.

Under Taiwan's Personal Data Protection Act, we collect and process personal data on the basis of your consent when you voluntarily submit a contact form, and on the basis of our legitimate interest in responding to inquiries about our services. We do not collect personal data for purposes incompatible with those disclosed in this policy.

Where required under the PDPA, we identify the purpose of collection, the categories of data collected, and the period of use at or before the point of collection.

This website uses a cookie consent mechanism that allows you to accept or decline non-essential cookies before they are set. Strictly necessary cookies, required for basic site function, do not require consent under applicable guidance. Full details on cookie categories, durations, and purposes are available in our separate Cookie Policy.

We may use third-party service providers for website hosting, email delivery, and, where consented to, analytics. These providers process data only as necessary to deliver their service to us and are not authorized to use personal data for their own independent purposes.

We do not sell personal data to third parties, and we do not share personal data with third parties for their independent marketing purposes.

Where a service provider used to operate this website or handle correspondence is located outside Taiwan, personal data may be transferred internationally as part of routine service delivery, such as email hosting or content delivery infrastructure. We take reasonable steps to work only with providers that maintain appropriate data protection practices.

Contact form submissions and associated correspondence are retained only as long as necessary to respond to the inquiry and for a reasonable period afterward for record-keeping purposes, typically not exceeding twenty four months, unless a longer retention period is required by law or agreed with you directly.

Under the Personal Data Protection Act, you have the right to inquire about, review, and request a copy of your personal data held by us. You may also request that we correct, supplement, cease collecting, processing, or using, or delete your personal data, subject to legal or contractual limitations.

To exercise any of these rights, contact us at info@infranetwork.digital. We will respond within a reasonable timeframe consistent with applicable law.

We apply reasonable administrative and technical safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction, including access restrictions and secure handling of correspondence. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page reflects the most recent revision. For questions about this policy or to exercise your data protection rights, contact us at info@infranetwork.digital or at No. 47巷11-1號, Dengyun Rd, Gongqian Village, Xingang Township, Chiayi County, Taiwan.